About Gray Crane Studios

Gary Crandall has been photographing wildlife for over 25 years. He founded his business in 1993 in Salt Lake City Utah to promote the beauty of the natural world. For over the last 20 years Gary has been spending more and more time each year in the Grand Teton and Yellowstone Parks and surrounding areas. So in 2012 he moved the business up to Jackson, Wyoming to partner up with long time friend and business associate Sean Love, owner of the Jackson Trading Company. You can find Gary's images on display in The Jackson Trading Company in the Gray Crane Studios Gallery section of the store. It is our hope that with each image of Gary's you view, there is a respect for nature and a desire to be a part of our incredible natural world. Gray Crane Studios is located at 35 West Broadway - around the corner from the Cowboy Bar in Jackson Hole, Wyoming.

About Ordering Online

Navigating our site is simple and rewarding if you are looking for an image of your favorite scene or wildlife critter. You can find images by going directly to the scenic or wildlife galleries from the home page or you can use the search feature to locate them. Once you've located an image you'd like to purchase, you'll find many available formats for purchase. Our shopping cart is easy to use and will update your order as you go. You will find shipping rates in the shipping section below. You can order 24 hours a day, seven days a week from our secure online website at www.graycranestudios.com. If you have any questions or problems ordering, please contact us via email gary@graycranestudios.com or call the gallery at 307-690-9510.

About Ordering by Phone

Customer Service is available from 9:00 am to 6:00 pm (MST) Monday - Friday. Call 307-690-9510 if you wish to place your order by phone or if you have any questions.

Order Information & Customer Service

For questions about an existing order, please call the gallery at 307-690-9510 during the hours of 9:00 am to 5:00 pm (MST) Monday through Friday.

About our Refund/Returns Policy

If for any reason you are dissatisfied with your purchase at Gray Crane Studios return it within 60 days, and we will gladly refund your money or exchange your purchase to your complete satisfaction.

About Delivery/Shipping

Framed Photographs: When you order a framed photograph online it is custom produced. We try to produce the piece and ship it to you within 6-8 weeks from your receipt of payment. This time may vary slightly depending on the area of the United States that you live. If you have any questions concerning the time it will take to arrive to you or if you need a rush order, please call the gallery at 307-690-9510. In-stock photographic prints, posters, mini-prints, notecards, bookmarks, calendars and other products will be shipped within two weeks of your receipt of payment. If you have any questions concerning the time it will take to arrive to you or if you need a rush order, please call the gallery at 307-690-9510.

About Shipping Costs

Shipping is charged based on the tiered shipping guide below:

Order Total	Shipping
$0.00-$25.99	$5.00
$26.00-$50.99	$10.00
$51.00-$100.99	$15.00
$101.00-$300.99	$25.00
$301.00-$500.99	$45.00
$501.00-$800.99	$75.00
$801.00-$1100.99	$150.00
$1101.00+	Contact us

Viewing Images on the Web

The actual colors of our limited-edition prints, matting and framing may vary slightly depending on the limitations of the web browser and process in which digital files are downloaded. If for any reason you are dissatisfied with your online purchase at Gray Crane Studios return it within 60 days and we will gladly refund your money or exchange your purchase to your complete satisfaction.

About Our Matting and Framing

When you order a limited-edition matted or framed photograph, it is produced using the finest materials available. We use acid-free mat board and mount board. We offer moulding in many different stains and finishes. Our framing professionals take the utmost care and pride in building your piece with the highest regard to quality. Our mats and frames are built to compliment the photograph and each other. If you would like information regarding other mat and frame options, please contact the gallery directly at 307-690-9510.

About Our Photograph Sizes and Edition Sizes

Our photographs are printed on the highest grade paper available for long lasting quality. The sizes listed on the web site are for the approximate size of the photographic print. When framed and/or matted, they finish to a larger size. Open Editions are 11" x 14" and 20" panos and smaller. Larger prints 16" x 20" and 30" panos and above are Limited Editions in runs from 250 to 900.

About Our Friends

We are strong supporters of the following organizations. Please visit their websites:

• The Nature Conservancy
• Wet Mountain Wildlife Rehab
• Mission Wolf
• Sierra Club
• Swaner Nature Preserve
• Great Salt Lake Audubon
• Friends of Great Salt Lake
• Hawkwatch
• Linking Communities