About Gray Crane Studios
Gary Crandall has been photographing wildlife for over 25 years. He founded his business in 1993 in Salt Lake City Utah to promote the beauty of the natural world. For over the last 20 years Gary has been spending more and more time each year in the Grand Teton and Yellowstone Parks and surrounding areas. So in 2012 he moved the business up to Jackson, Wyoming to partner up with long time friend and business associate Sean Love, owner of the Jackson Trading Company. You can find Gary's images on display in The Jackson Trading Company in the Gray Crane Studios Gallery section of the store. It is our hope that with each image of Gary's you view, there is a respect for nature and a desire to be a part of our incredible natural world. Gray Crane Studios is located at 35 West Broadway - around the corner from the Cowboy Bar in Jackson Hole, Wyoming.
About Ordering Online
Navigating our site is simple and rewarding if you are looking for an image of your favorite wildlife critter. You can find images by going directly to either the scenic or wildlife images link off the home page, or you can use the search feature to locate them. Once you've located an image you'd like to purchase, you'll find many available formats for purchase. Our shopping cart is easy to use and will update your order as you go. You will find shipping rates in the shipping section below. You can order 24 hours a day, seven days a week from our secure online website at www.graycranestudios.com. If you have any questions or problems ordering, please contact us via email firstname.lastname@example.org or toll-free at 307-690-9510.
About Ordering by Phone
Customer Service is available from 9:00 am to 6:00 pm (MST) Monday - Friday. Call 307-690-9510 if you wish to place your order by phone, or if you have any questions. You can also leave a message and we will return your call at the next available opportunity.
Order Information & Customer Service
For questions about an existing order, please call Customer Service toll-free at 307-690-9510. during the hours of 9:00 am to 5:00 pm (MST) Monday through Friday.
About our Refund/Returns Policy
If for any reason you are disatisfied with your purchase at Gray Crane Studios return it within 60 days, and we will gladly refund your money or exchange your purchase to your complete satisfaction.
Framed Photographs: When you order a framed photograph online it is custom produced. We try to produce the piece and ship it to you within two weeks of your receipt of payment. This time may vary slightly depending on the area of the United States that you live. If you have any questions concerning the time it will take to arrive to you or if you need a rush order, please call our toll-free number at 307-690-9510.
Photogaphic Prints, Posters, Mini-Prints, Notecards, Bookmarks, Calendars and the like will be shipped to arrive to you within two weeks of your receipt of payment. This time may vary depending on the area of the United States that you live. If you have any questions concerning the time it will take to arrive to you or if you need a rush order, please call our toll-free number at 307-690-9510.
About Shipping Costs
Shipping is charged based on the tiered shipping guide below:
Viewing images on the Web
The actual colors of our limited-edition prints, matting and framing may vary slightly depending on the limitations of the web browser and process in which digital files are downloaded. If for any reason you are disatisfied with your online purchase at Gray Crane Studios return it within 60 days, and we will gladly refund your money or exchange your purchase to your complete satisfaction.
About our Matting and Framing
When you order a limited-editon matted or framed photograph, it is produced using the finest material available. We use acid-free mat board and mount board. We offer moulding in many different stains and finishes. Our framing professionals take the utmost care and pride in building your piece custom and with the highest regard to quality. Our mats and frames are built to compliment the photograph and each other. If for you'd like other mat and frame options, please contact us directly at 307-690-9510.
About our Photograph Sizes and Edition sizes
Our photographs are printed on the highest grade paper available to us for long lasting quality. The sizes listed on the web site are to the approximate size of the photograph. When framed and/ or matted they will finish to a larger size. Editions are open 11" x 14" and 20" panos and smaller. Larger Prints 16" x 30" and 30" panos and above are limited editions from 250 to 900.
About our Friends
We are strong supporters of the following organizations. Please visit thier websites:
- The Nature Conservancy
- Wet Mountain Wildlife Rehab
- Mission Wolf
- Sierra Club
- Swaner Nature Preserve
- Great Salt Lake Audubon
- Friends of Great Salt Lake
- Linking Communities